We kindly ask you to give us 48 hrs notice for any cancellations, changes or amends to your booking.

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Cancellation Policy

We understand that plans can change, and we really appreciate you letting us know as soon as possible. 💕

To keep our appointments running smoothly and ensure we can offer your appointment time to another client, our cancellation policy is:

- 48 hours or more notice: No cancellation fee.

- Between 24–48 hours notice:50% of the appointment fee will be charged.

- Less than 24 hours notice or no-show:100% of the appointment fee will be charged.

 

Please Note

​We are closed on Sundays and Mondays, so we are not available to answer calls or messages during these days.

If you need to cancel or reschedule an appointment that falls on a Tuesday or Wednesday, please make sure you email us www.purebeautymold.co.uk, send us a contact form via our website or send us a message via social media while we are closed. This allows us to receive your cancellation within the required notice period and ensures you don’t miss the opportunity to let us know in time.

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Thank you so much for your understanding and for respecting our time and the time of our other lovely clients.

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Your appointment is reserved especially for you, and we truly appreciate your continued support. 🤍

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